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The online store site DirectElectronique.com was established by the company Directelectronique Sàrl, which is the operator of this site. Any order a product appearing in the online store website DirectElectronique.com requires prior consultation of these general conditions. Consequently, the consumer recognizes perfectly aware that its agreement on the content of these conditions does not require a handwritten signature of this document, insofar as the customer orders online products presented in the context of the shop website. The consumer has the ability to save or print these general conditions, it being understood that both the backup editing this document are the sole responsibility. The online shop set up by the company DirectElectronique.com through the website lists the following information:
- disclaimer enabling precise identification of the company DirectElectronique.com
- presentation of the essential characteristics of the goods offered
- Indication, in Euros of the price of goods and, where appropriate, delivery charges
- indication of payment and enforcement
- the existence of a right of withdrawal
- the validity of the offer or the price
Article 1: Entirety
These terms represent all obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions contained in these terms. No general or specific in documents sent or delivered by the consumer may be incorporated herein, since these documents are inconsistent with these conditions.
Article 2: Purpose
These terms are intended to define the rights and obligations of the parties in connection with the online sale of goods and services offered by the company DirectElectronique.com to consumers.
Article 3: Contractual documents
This contract consists of the following contractual documents, presented in descending order: these terms, the purchase order. In case of contradiction between the provisions contained in documents of different ranks, the documents provisions above shall prevail.
Article 4: Entry into force - time
These conditions come into force on the date of signing the purchase order. These conditions are concluded for the time necessary for the provision of goods and services purchased, until the expiry of the guarantees owed by the company DirectElectronique.com.
Article 5: Electronic signature
The "double click" of the consumer under the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
Article 6: Order Confirmation
The contractual information will to confirmed towards e-mail no later than the time of delivery or, at the address specified by the consumer in the purchase order.
Article 7: Proof of the transaction
The records, stored in computer systems of DirectElectronique.com in conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
Article 8: Product Information
8-a: The company DirectElectronique.com presents on website to sell products with the features necessary to allow compliance with Article L 111-1 of the Consumer Code, which allows for the potential consumer to know before taking command of the essential characteristics of the products he wants to buy.
8-b: The offers presented by the company DirectElectronique.com are valid only within the limits of available stocks.
Article 9: Price
Prices are quoted in euros and are valid until the date of dispatch of order to the consumer. They do not include delivery fees, charged extra, and indicated before the validation of the order. The prices include the VAT applicable on the date of the order and any change in the VAT rate will be automatically reflected on the prices of the online store. Payment of the full price must be made when ordering. At no time, payments can not be considered as a deposit or deposits.
Article 10: Payment
To pay for his order, the consumer provides, at its option, of all modes of payment specified in the order form. The consumer provides the company Microélectronique.com it has the required permission to use the payment method chosen by him, while validating the order form. DirectElectronique.com reserves the right to suspend any order and any delivery in case of refusal to authorize payment by credit card from the officially accredited bodies or in case of nonpayment. DirectElectronique.com The company DirectElectronique.com specifically reserves the right to refuse delivery or to deliver an order from a consumer who has not fully paid or partly a previous order or with whom a payment dispute is being administration. The company DirectElectronique.com has established a procedure for control checks to insure no one is using the bank details of another person without his knowledge. As part of this audit, it will ask the client to send a fax to the company DirectElectronique.com a copy of an passport and a proof of address. The order will be confirmed after receipt and verification by us of parts delivered.
Article 11: Availability of products
The order will be executed no later than within 3 days from the day after the consumer placed his order. In case of unavailability of the product ordered, including the fact of our suppliers, the consumer will be informed at the earliest and will be able to cancel the order. The consumer will then have the option of requesting either a refund of amounts paid within 30 days before their payment, or exchange the product.
Article 12: Product Warranty
Pursuant to Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may not deprive the consumer of the legal guarantee which obliges the seller to guarantee against all consequences of latent defects of the thing sold . The consumer is expressly informed that the company DirectElectronique.com is not the producer of the products featured in the website, within the meaning of Law No 98-389 of 19 May 1998 concerning liability for defective products defective. Accordingly, in case of damage to person or property by a defect in the product, only the responsibility of the producer thereof may be sought by the consumer on the basis of information contained on the packaging of the product. The conditions and duration of warranty producer are shown on the relevant products. Given the frequency of renewal of the components of technical products, DirectElectronique.com may, upon request, inform consumers about the availability of spare parts for products offered and how to possibly get them.
Article 13: Right of withdrawal
The consumer has a period of 10 days to return, at its expense, the products do not suit him. This period starts from the date of delivery to the consumers order. If this deadline falls on a Saturday, Sunday or holiday or day off, it is extended until the next business day. All returns must be reported in advance at the Customer Service Company DirectElectronique.com: - primarily by e-mail info@directelectronique.com and logging on our site the "follow your order" where, after entering your customer number, you will get your order number. The product should be returned to DirectElectronique in Recommended Sàrl Chemin du Levant 1, 1020 Renens (VD) Switzerland.
Products such as disks, CDs, sensors, should not have been unsealed so that the consumer can exercise the right of withdrawal.
Electronic products such as turntables, headphones, mixers, etc. ... remain subject to the statutory withdrawal period of 7 days.
Only products will be taken as a whole returned in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will not be refunded or exchanged.
This right of withdrawal is exercised without penalty, except the cost of return. In the case of the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid or exchange the product. In the case of an exchange, the re-shipment will be at the expense of consumers.
In case of exercising the right of withdrawal, the company DirectElectronique.com make every effort to reimburse the consumer within 15 days. However, given the technical nature of products sold, this period may be extended to 30 days, especially when the product needs a technical audit (see products to be tested in advance).
The consumer will be refunded, if paid by credit card on its own card, or check in other cases.
Article 14: Rights of Use
The right to use software DirectElectronique.com society, as well as those distributed by it shall be given to consumers in a non-exclusive, personal and not transferable in accordance with the Code of Intellectual Property. However, under Article L122-6-1 of this Code, the consumer has a right of reproduction exclusively for the establishment of a backup when it is necessary to preserve the use of software. In any event, the software author retains ownership of his work, the consumer agrees to comply.
Article 15: Force majeure
Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Be considered fortuitous event or force majeure any compelling facts or circumstances, outside parties, unpredictable, inevitable, independent of the will of the parties and which can be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten business days following the date on which it becomes aware. Both parties will then, within one month, unless unable due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure lasts longer than three months, these terms may be terminated by the aggrieved party. Explicitly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of courts and tribunals French: blocking means of transportation or supplies, earthquakes, fires, storms, floods, lightning; stop telecommunication networks or difficulties specific to telecommunication networks to external customers.
Article 16: No partial validation
If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and scope.
Article 17: No waiver
The fact that one party did not claim a breach by the other party to any of the obligations contained in these Terms shall be construed in the future as a waiver of the requirement involved.
Article 18: Title
In case of difficulty in interpretation between any of the titles at the head of clauses, and any of the clauses, the titles will be declared nonexistent.
Article 19: Applicable Law
By using the services DirectElectronique.com you adhere to the terms of use governed by the laws in force in Switzerland. In case of dispute or claim, the consumer will apply primarily to the company DirectElectronique.com for an amicable solution. In a second time and on appeal, the consumer may file a complaint
Article 20: Responsibility to Act
All users of this site should ensure that the shipment of products DirectElectronique.com does any time a violation of laws and rules in force in their country of residence.
Article 21: Computer and Freedoms
The information requested from the consumer is required to process the order and will be communicated to the contractual partners of the company DirectElectronique.com involved in the execution of this command. Consumers may write to the company DirectElectronique.com whose coordinates are within the privacy policy contained within the website, to oppose such disclosure or to exercise rights of access, rectification respect of information concerning and contained in the files of the company DirectElectronique.com, as provided by law of 6 January 1978.
Article 22
Only these terms are in French. Any error in translation can not be held liable for DirectElectronique Sàrl
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