The
online store site DirectElectronique.com was established by the company
Directelectronique Sàrl, which is the operator of this site. Any order a
product appearing in the online store website DirectElectronique.com requires
prior consultation of these general conditions. Consequently, the consumer
recognizes perfectly aware that its agreement on the content of these conditions
does not require a handwritten signature of this document, insofar as the
customer orders online products presented in the context of the shop website.
The consumer has the ability to save or print these general conditions, it being
understood that both the backup editing this document are the sole
responsibility. The online shop set up by the company DirectElectronique.com
through the website lists the following information:
1. disclaimer enabling precise identification of the company
DirectElectronique.com
2. presentation of the essential characteristics of the goods offered
3. Indication, in Euros of the price of goods and, where appropriate,
delivery charges
4. indication of payment and enforcement
5. the existence of a right of withdrawal
6. the validity of the offer or the price
Article
1: Entirety
These
terms represent all obligations of the parties. In this sense, the consumer is
deemed to accept without reservation all the provisions contained in these
terms. No general or specific in documents sent or delivered by the consumer may
be incorporated herein, since these documents are inconsistent with these
conditions.
Article
2: Purpose
These
terms are intended to define the rights and obligations of the parties in
connection with the online sale of goods and services offered by the company
DirectElectronique.com to consumers.
Article
3: Contractual documents
This
contract consists of the following contractual documents, presented in
descending order: these terms, the purchase order. In case of contradiction
between the provisions contained in documents of different ranks, the documents
provisions above shall prevail.
Article
4: Entry into force - time
These
conditions come into force on the date of signing the purchase order. These
conditions are concluded for the time necessary for the provision of goods and
services purchased, until the expiry of the guarantees owed by the company
DirectElectronique.com.
Article
5: Electronic signature
The
"double click" of the consumer under the purchase order constitutes an
electronic signature which has, between the parties, the same value as a
handwritten signature.
Article
6: Order Confirmation
The
contractual information will to confirmed towards e-mail no later than the time
of delivery or, at the address specified by the consumer in the purchase order.
Article
7: Proof of the transaction
The
records, stored in computer systems of DirectElectronique.com in conditions of
reasonable safety, will be considered proof of communications, orders and
payments between the parties. The filing of purchase orders and invoices is made
on a reliable and durable can be produced as evidence.
Article
8: Product Information
8-a:
The company DirectElectronique.com
presents on website to sell products with the features necessary to allow
compliance with Article L 111-1 of the Consumer Code, which allows for the
potential consumer to know before taking command of the essential
characteristics of the products he wants to buy.
8-b:
The offers presented by the company DirectElectronique.com are valid only within
the limits of available stocks.
Article
9: Price
Prices
are quoted in euros and are valid until the date of dispatch of order to the
consumer. They do not include delivery fees, charged extra, and indicated before
the validation of the order. The prices include the VAT applicable on the date
of the order and any change in the VAT rate will be automatically reflected on
the prices of the online store. Payment of the full price must be made when
ordering. At no time, payments can not be considered as a deposit or deposits.
Article
10: Payment
To
pay for his order, the consumer provides, at its option, of all modes of payment
specified in the order form. The consumer provides the company Microélectronique.com
it has the required permission to use the payment method chosen by him, while
validating the order form. DirectElectronique.com reserves the right to suspend
any order and any delivery in case of refusal to authorize payment by credit
card from the officially accredited bodies or in case of nonpayment.
DirectElectronique.com The company DirectElectronique.com specifically reserves
the right to refuse delivery or to deliver an order from a consumer who has not
fully paid or partly a previous order or with whom a payment dispute is being
administration. The company DirectElectronique.com has established a procedure
for control checks to insure no one is using the bank details of another person
without his knowledge. As part of this audit, it will ask the client to send a
fax to the company DirectElectronique.com a copy of an passport and a proof of
address. The order will be confirmed after receipt and verification by us of
parts delivered.
Article
11: Availability of products
The
order will be executed no later than within 3 days from the day after the
consumer placed his order. In case of unavailability of the product ordered,
including the fact of our suppliers, the consumer will be informed at the
earliest and will be able to cancel the order. The consumer will then have the
option of requesting either a refund of amounts paid within 30 days before their
payment, or exchange the product.
Article
12: Product Warranty
Pursuant
to Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may
not deprive the consumer of the legal guarantee which obliges the seller to
guarantee against all consequences of latent defects of the thing sold . The
consumer is expressly informed that the company DirectElectronique.com is not
the producer of the products featured in the website, within the meaning of Law
No 98-389 of 19 May 1998 concerning liability for defective products defective.
Accordingly, in case of damage to person or property by a defect in the product,
only the responsibility of the producer thereof may be sought by the consumer on
the basis of information contained on the packaging of the product. The
conditions and duration of warranty producer are shown on the relevant products.
Given the frequency of renewal of the components of technical products,
DirectElectronique.com may, upon request, inform consumers about the
availability of spare parts for products offered and how to possibly get them.
Article
13: Right of withdrawal
The
consumer has a period of 10 days to return, at its expense, the products do not
suit him. This period starts from the date of delivery to the consumers order.
If this deadline falls on a Saturday, Sunday or holiday or day off, it is
extended until the next business day. All returns must be reported in advance at
the Customer Service Company DirectElectronique.com: - primarily by e-mail or by
phone at xx xx xx xx Monday to Friday from 9am to 12pm - by logging on our site
the "follow your order" where, after entering your customer number,
you will get your order number. The product should be returned to
DirectElectronique in Recommended Sàrl Chemin du LEVANT 1 1020 Renens (VD)
Switzerland.
Products
such as disks, CDs, sensors, should not have been unsealed so that the consumer
can exercise the right of withdrawal.
Electronic
products such as turntables, headphones, mixers, etc. ... remain subject to the
statutory withdrawal period of 7 days.
Only
products will be taken as a whole returned in their original packaging complete
and intact and in perfect condition for resale. Any product that has been
damaged or whose original packaging has been damaged, will not be refunded or
exchanged.
This
right of withdrawal is exercised without penalty, except the cost of return. In
the case of the right of withdrawal, the consumer has the option of requesting
either a refund of amounts paid or exchange the product. In the case of an
exchange, the re-shipment will be at the expense of consumers.
In
case of exercising the right of withdrawal, the company DirectElectronique.com
make every effort to reimburse the consumer within 15 days. However, given the
technical nature of products sold, this period may be extended to 30 days,
especially when the product needs a technical audit (see products to be tested
in advance).
Consumers
will be reimbursed by recrédit his bank account (secure transaction) if paid by
credit card or check in other cases.
Article
14: Rights of Use
The
right to use software DirectElectronique.com society, as well as those
distributed by it shall be given to consumers in a non-exclusive, personal and
not transferable in accordance with the Code of Intellectual Property. However,
under Article L122-6-1 of this Code, the consumer has a right of reproduction
exclusively for the establishment of a backup when it is necessary to preserve
the use of software. In any event, the software author retains ownership of his
work, the consumer agrees to comply.
Article
15: Force majeure
Neither
party will have failed in its contractual obligations, insofar as their
execution is delayed, hindered or prevented by a fortuitous event or force
majeure. Be considered fortuitous event or force majeure any compelling facts or
circumstances, outside parties, unpredictable, inevitable, independent of the
will of the parties and which can be prevented by them, despite all efforts
reasonably possible. The party affected by such circumstances shall notify the
other within ten business days following the date on which it becomes aware.
Both parties will then, within one month, unless unable due to force majeure, to
examine the impact of the event and agree the conditions under which the
contract will be continued. If the force majeure lasts longer than three months,
these terms may be terminated by the aggrieved party. Explicitly, are considered
as force majeure or fortuitous events, in addition to those usually retained by
the jurisprudence of courts and tribunals French: blocking means of
transportation or supplies, earthquakes, fires, storms, floods, lightning; stop
telecommunication networks or difficulties specific to telecommunication
networks to external customers.
Article
16: No partial validation
If
one or more provisions of these terms are held to be invalid or declared as such
under any law, regulation or following a final decision of a competent court,
other provisions shall remain in full force and scope.
Article
17: No waiver
The
fact that one party did not claim a breach by the other party to any of the
obligations contained in these Terms shall be construed in the future as a
waiver of the requirement involved.
Article
18: Title
In
case of difficulty in interpretation between any of the titles at the head of
clauses, and any of the clauses, the titles will be declared nonexistent.
Article
19: Applicable Law
By using the services DirectElectronique.com you adhere to the terms of use
governed by the laws in force in Switzerland. In case of dispute or claim, the
consumer will apply primarily to the company DirectElectronique.com for an
amicable solution. In a second time and on appeal, the consumer may file a
complaint
Article
20: Responsibility to Act
All users of this site should ensure that the shipment of products
DirectElectronique.com does any time a violation of laws and rules in force in
their country of residence.
Article 21: Computer and Freedoms
The information requested from the consumer is required to process the order and
will be communicated to the contractual partners of the company
DirectElectronique.com involved in the execution of this command. Consumers may
write to the company DirectElectronique.com whose coordinates are within the
privacy policy contained within the website, to oppose such disclosure or to
exercise rights of access, rectification respect of information concerning and
contained in the files of the company DirectElectronique.com, as provided by law
of 6 January 1978.
Article
22
:
Only the general conditions of sale in french are authentic. Any error in translation can not be held liable for
DirectElectronique Sàrl
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